A Monthly Copier Maintenance Checklist
A short routine any office manager can run to prevent service calls.
Wipe the platen glass and the narrow scan strip beside it with a lint-free cloth and glass cleaner sprayed on the cloth, never on the glass.
Vacuum around the machine with a toner-rated vacuum. Ordinary vacuums blow fine toner straight through the filter and into the room.
Print the built-in usage report and note counts against the rated life of your maintenance kit so replacement is planned, not urgent.
What this means for your office
Most of the trouble we are called out for is preventable, and much of it is cheap to prevent compared with the emergency visit it turns into. If any of the above matches what your machine is doing, note the make, model and exact wording of the message on the panel before you call — it shortens the diagnosis considerably.
When to call a technician
Call when the same fault returns after a full power cycle, when print quality degrades in a repeating pattern, or when a maintenance counter is past its rated interval. Those three signals almost always mean a worn component rather than an operating error.
Need hands on the machine?
Opheliaaro Co. covers Plano and North Texas with same-day dispatch on most calls.
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Questions this guide didn't answer?
We answer the phone during business hours and give straight advice, even if it means no service call.